Wednesday, December 5, 2012

Medium vs Regular?

"Run Lola Run" is an awesome movie. It's one of very few films I've seen more than once at the cinema. It's definitely the only one I've seen 5 times in one week.

The funny thing is, of all of that movie going, only one thing sticks out in my mind: my "discussion" with the owner of the place.

Firstly, understand that this was not at some mega-chain-cinemaplex... it was a small, privately run place. The owner was known to be quite self righteous and the only being more important than her was her little dog, that used to walk around the place and snarl at anyone it didn't like. Secondly, being in Australia, know that there are a certain number of people that dislike any form of Americanisms.

Anyway, it was the middle of the movie and I was sorely in need of a refreshment. I briskly walked to the counter and asked the person behind it for "a regular Coke". Note that the cashier behind the counter was not the owner... the owner was at the other side of the foyer at this time.

Apparently my request got the owner riled up, as not a split second after I asked for this "regular Coke", she called out (no doubt over the head of the dog but still down her own nose) "Regular? What size is regular? In Australia, we only have small, medium and large... I have no idea what size you are asking for".

A lot of the time I ignore this kind of useless banter. Other times, I bite. This was one of those times.

I looked at her in disbelief and said "firstly, it doesn't matter if you know what size it is, as I wasn't asking you for it. Secondly, regular would be whatever size is most regularly ordered here... I also don't know what size regular is, as I don't know what size is ordered most, but that's the size I want. I want whatever size is most regularly ordered."

The short "fine then" meant that I was free to continue the transaction apparently.

The best part of the whole interaction was the look on the cashier's face as they tried to stop laughing at their boss.

Every now and again I am reminded of this discussion, generally when I hear one of two phrases... both of which are relatively common in the software industry. The first is any reference to the Robustness Principle ("Be conservative in what you send, liberal in what you accept"). The second thing I hear a lot that reminds me of this incident, of course, is "Shut up and take my money".

Anyway, it only slightly soured the night. Thankfully, I had the rest of "Run Lola Run" to make up for it...

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